Commonly Asked Questions


We are more than glad to be of assistance when it comes to helping you find ways to solve your concerns. However, we do understand that acknowledging you need help can be frightening and dreadful, as of course there’s no way to tell for certain how long therapy would take for you to make your concerns more manageable. This situation can put you in an uncomfortable position especially if you know you’d have to approach a psychological service before actually getting help – and if this is your first time, we understand that you may have questions about what we do and the services we’re offering. This page would hopefully give you the answers you need.

How many sessions will I need?

Unfortunately there is not a one size fits all, and lasting change is unlikely to be achieved in a few sessions. The number of sessions required in order to reach therapeutic outcomes depends upon the type, and complexity of the difficulties experienced, as well as the treatment goals. Number of sessions required is a component of treatment planning and discussed during the first session. But remember, those who engage in treatment tend to feel better sooner.

How long does a consultation last?

A typical treatment session last approximately 50+ minutes. The remainder of the hour is used by your psychologist to complete your clinical record, plan treatment or consult with other involved health providers.

What will happen during my first session?

The first session involves gaining your informed consent in regards to ethical considerations of treatment such as privacy and confidentiality. Ethical considerations can vary between individuals and their unique circumstances. Client age, who is paying for the service, reason for attending (treatment vs assessment and report) are factors that have a bearing on the ethical aspects of treatment. Secondly, background information is gathered which may include obtaining a history and nature of the problem, personal history, administering screening questionnaires, assessing severity, clarifying desired outcomes and developing a treatment plan.

Do I need a referral to make an appointment?

You do not need a referral to make or attend an appointment with a psychologist. However, without a Medicare Mental Health Care Plan referral, you will not be eligible for a medicare rebate (currently $128.40) for Clinical Psychologist. In some instances, a third party such as TAC or Workcover may agree to pay for the consultation. Please discuss third party payments when booking your consultation.